Landlord and Tenant Board Support


Staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB.

Staff can attend scheduled hearings as emotional and moral support but cannot speak on your behalf.

The role of the LTB is to:
• resolve disputes between landlords and tenants through mediation or adjudication
• resolve eviction applications from co-ops
• provide information to landlords and tenants about their rights and responsibilities under the RTA

For more information and forms, you can:
• visit the LTB’s website at
• call the LTB at 416-645-8080 or toll-free at 1-888-332-3234, or
• visit a LTB office

Puzzle Pieces

Residential Tenancies Act

Staff will assist clients and landlords in following proper protocol as per the Residential Tenancies Act to ensure lawful procedures are abided by.

The Landlord and Tenant Board (LTB) was created by the Residential Tenancies Act (RTA) on January 31, 2007. The RTA gives residential landlords and tenants rights and responsibilities, and sets out a process for enforcing them. The RTA also sets out the process for resolving non-profit housing co-operative (“co-op”) eviction disputes.

The purposes of the RTA is to provide protection for residential tenants from unlawful rent increases and unlawful evictions, to establish a framework for the regulation of residential rents, to balance the rights and responsibilities of residential landlords and tenants and to provide for the adjudication of disputes and for other processes to informally resolve disputes. 2006, c. 17, s. 1.