Ontario Electricity Support Program

    North House is an authorized agency for The Ontario Electricity Support Program (OESP). The OESP is an Ontario Energy Board (OEB) program that lowers electricity bills for lower-income households. The OESP provides a monthly credit to eligible customers based on household income and household size. The OESP credits are applied directly to eligible customers’ electricity bills.

    You can apply any time. There is no application deadline, but the sooner you apply and are accepted into the OESP, the sooner you will begin to receive the on-bill credits.

    Applications take about 6 to 8 weeks to process. Credits don’t take effect until you submit all required information (including the signed consent form, if required) and your application is processed. The credit is applied to your utility bill as soon as possible after your application has been approved.

    Eligible customers will receive on-bill credits for two years regardless of when a customer applies and their credits begin.

    The OESP on-bill credit amount will depend on how many people live in the house and the combined household income after tax.  

    Effective March 1, 2024

    OESP Monthly Credit Amounts by Household Income Level

    Household Income (After Tax)
    Household Size (Number of people living in household)
    1
    2
    3
    4
    5
    6
    7+
    $38,000 or less
    $45
    $45
    $51
    $57
    $63
    $75
    $75
    $38,001 – $54,000
    $40
    $45
    $51
    $57
    $63
    $75
    $54,001 – $65,000
    $35
    $40
    $45
    $51
    $57
    $65,001 – $71,000
    $35
    $40
    $45

    For some customers, the need to use more power is unavoidable. If your home is electrically heated, or you rely on an approved medical device requiring a lot of electricity, OESP offers a higher level of assistance.

    OESP Monthly Credit Amounts by Household Income Level – Energy Intensive

    Household Income (After Tax)
    Household Size (Number of people living in household)
    1
    2
    3
    4
    5
    6
    7+
    $38,000 or less
    $68
    $68
    $75
    $83
    $90
    $113
    $113
    $38,001 – $54,000
    $60
    $68
    $75
    $83
    $90
    $113
    $54,001 – $65,000
    $52
    $60
    $68
    $75
    $83
    $65,001 – $71,000
    $52
    $60
    $68

    Documents you will need:

    If applying for last month’s rent deposit, please also provide:

    Your electricity bill account number, service address, and account holder details.

    The birthdates and names of all residents in your home.

    Social Insurance Numbers or Temporary Tax Numbers for tax-filing household members.

    • Your electricity bill account number, service address, and account holder details.
    • The birthdates and names of all residents in your home.
    • Social Insurance Numbers or Temporary Tax Numbers for tax-filing household members.

    There are three at-home medical devices that will qualify an applicant for the higher level of assistance:

    1. Kidney Dialysis Machine
    2. Mechanical Ventilators (invasive and non-invasive)
    3. Oxygen Concentrator

    OR
    Applicant will qualify for the higher level of assistance if they are on electric heating