Low-income Energy Assistance Program

    If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). You need to meet certain criteria to qualify for this program, and North House is a LEAP endorsed intake agency who can help with this process.

    Do you qualify?

    In order to qualify, your household income must be a certain limit. The amount of income it takes to qualify depends on two factors:

    1. How many people live in the house, and; 2. Your combined household income

    For example, a home with four people and an annual after-tax income of $47,000 would be eligible for a LEAP Emergency Financial Assistance (EFA) grant. This chart shows if you are eligible.

    Household after tax income ($)
    Number of people living in home
    1
    2
    3
    4
    5
    6
    7
    Less than 38,000
    38,001 – 54,000
    54,001 – 65,000
    65,001 – 71,000

    You will be asked to provide:

    Identification

    Current electricity and gas bills

    Proof of household income – cheque stub, employment letter, income tax return for adult members of household

    A disconnection notice, if you have received one

    A copy of a rental contract, lease or mortgage documents

    A copy of your most recent bank statement

    • Identification
    • A disconnection notice, if you have received one
    • Current electricity and gas bills
    • A copy of a rental contract, lease or mortgage documents
    • Proof of household income – cheque stub, employment letter, income tax return for adult members of household
    • A copy of your most recent bank statement

    Emergency Financial Assistance

    Customers who meet income eligibility can get up to $650 in emergency assistance for their electricity bills ($780 if their home is heated electrically) and $650 for natural gas bills.

    Assistance is only available if you are behind on your bill – or in arrears – and may face having your service disconnected. You cannot receive more money than you owe on your bill. Therefore, you may not receive the full amount of the grant.

    Emergency financial assistance is provided on a first-come first-served basis. Funds may be limited. Grants are issued on your behalf and paid directly to your utility company. You will not receive a cheque.